Content Removal Policy

The content available on dondi.ai is produced exclusively through AI algorithms that generate text, images, audio, video, and other media based on user input and system models. Given the nature of AI generation, it is possible for content to unintentionally resemble a real person, including their likeness, name, or identifiable characteristics. Such resemblance is purely coincidental and not intentional.

We are committed to reviewing and, where appropriate, removing content that may unintentionally resemble or be associated with an actual person when a valid removal request is submitted.

If you believe that content within the dondi.ai Services bears resemblance to you or another real individual, or if you have concerns about AI-generated output raising legal or personal issues, you may request its removal by contacting us.

To submit a removal request, you may:

• Use the "Contact Us" feature available within the dondi.ai platform; or
• Send an email to our dedicated support address listed on the site's support or help section.

Please include the following information when submitting a request:

• A clear description of the content you believe should be removed;
• A link or screenshot showing the relevant content;
• The name and contact information of the person affected; and
• Any supporting information demonstrating why the content should be removed.

dondi.ai will review all requests in good faith and respond within 5 business days.

In order to ensure that content removal requests are accurate and legitimate, we may require additional information from the requester. This may include:

• Proof of identity of the individual impacted by the content;
• Evidence of the individual's relationship to the content in question; or
• Other documentation needed to validate the removal claim.

This verification process helps protect both the rights of the individual making the request and the integrity of the removal process itself. We treat all information provided during this process with strict confidentiality and in accordance with applicable privacy laws.

Once a valid request has been received and verified:

• dondi.ai will review the content in question based on the information provided.
• If the review confirms that the content should be removed or modified, we will take appropriate action within a reasonable timeframe.
• The content will be taken down from the Services, or otherwise altered to address the concern, subject to applicable legal and technical constraints.

Our goal is to resolve removal requests as quickly and responsibly as possible while respecting legal obligations and user safety.

We respect your privacy throughout the content removal process. All requests for removal and any accompanying personal information will be treated as confidential. dondi.ai will not disclose your personal information or the details of your request to any third parties without your explicit consent unless required by law to do so.

Please note that not all requests for content removal can be fulfilled. Cases may arise where:

• The content in question does not meet the criteria for removal;
• Verification documentation is insufficient;
• The content is protected under applicable laws; or
• Removal cannot be completed due to technical or legal limitations.

In such scenarios, we will communicate our findings and provide a rationale for any decisions made.

dondi.ai strives to review removal requests promptly. While exact timelines may vary based on the complexity of the request and the information provided, we aim to acknowledge receipt of your request and communicate the outcome of our review within 5 business days.

Even after a removal request has been resolved, we may continue to monitor AI generation practices and update internal models to reduce the likelihood of future unintentional resemblance or problematic content. We may periodically adjust this policy or associated procedures to reflect evolving legal requirements and best practices.

If you have questions, need assistance with submitting a removal request, or require clarification about this policy, you can contact us through:

• the "Contact Us" portal on the dondi.ai platform; or
• the official support email address provided on dondi.ai.

We are committed to addressing your concerns in a helpful and timely manner.

dondi.ai may update this Content Removal Policy from time to time to reflect changes in technology, legal standards, or service offerings. Revisions will be posted on the platform with an updated Date of Revision. Continued use of the Services after updates are posted signifies your acceptance of the revised policy.